Return & Refund Policy
Last Updated: 2026
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Eligible Refund Period: Users can apply for refund within 7 calendar days after order payment.
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Refund Available Situation: Permanent course access failure, system official error, account cannot be activated normally confirmed by our technical team.
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Non-Refundable Situation (Important)
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Users have watched more than 20% of purchased yoga course videos
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Account has been logged in and activated normally on multiple devices
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Refund application beyond 7-day application period
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Refund caused by user personal network failure, device incompatibility, personal dislike for course style
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Discounted promotional subscription orders, bundled preferential yoga packages
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Refund Process: Send order number, registered email and refund reason to wqh1998amz@outlook.com. We review application within 3-7 working days. Approved refund will be returned via original payment channel.
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Fraud Behavior Regulation: Malicious repeated order, malicious refund application, account sharing resale behavior will be rejected for refund directly, and account access permission will be banned permanently.
